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Terms & Conditions

Please read these terms and conditions carefully before using www.txtar.io Website operated by Txtar.

Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website, we advise you to read our privacy policy https://txtar.io/privacy.html regarding our user data collection. It will help you better understand our practices.

Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Smart Age Solutions and/or its content creators and is protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Txtar, with copyright authorship for this compilation by Txtar.

Communications

The entire communication with us is electronic. Every time you email us or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us.

We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of New York, NY, without regard to principles of conflict of laws, will govern these terms and conditions, or any dispute of any sort that might come between Txtar and you, or its business partners and associates.

Disputes

Any dispute relating in any way to your visit to this website or to products you purchase from us shall be arbitrated by the state or federal court of New York, NY and you consent to the exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing Terms and conditions template by txtar.io of intellectual property rights, invasive of privacy or injurious in any other way to third parties.

Txtar Services

About Review Alert

Review Alert allows you to send review requests via email and SMS. It allows your customers to leave reviews on their profiles within various evaluation platforms. In order to increase your online presence, our software allows you to manage the submission and follow the results through a complete dashboard.

In addition, we send regularly emails with a summary of your operations, notify you if you receive negative reviews, and you can manage your team through the Txtar dashboard. We ensure that taking care of your online reputation brings many benefits in terms of trust in your brand and the positive influence you can have on your site visitors.

But we do not guarantee any kind of increase in sales, improvement of reputation, or more confidence in your brand. We do not guarantee any percentage of growth in the number of reviews nor on the quality of your reviews, whether they will be positive, neutral or negative. This will all depend on your relationship with your customers and how they perceive your service and the quality of your brand.

About Review Beacon

With Review Beacon, you will be able to show reviews from different evaluation platforms on your website in order to build trust and boost sales. We have a variety of review display formats that easily adapt to your site, leaving customers more confident when purchasing.

Review Beacon can be quickly and easily installed at a low cost with full support from our team. We do not guarantee any percentage of influence on your sales or on your customers’ decisions. Our product positively influences and impacts your sales when you have positive reviews that show on your website through our Review Beacon. However, we are not responsible for the type of reviews nor the number of reviews you will receive.

Smart Age Solutions has no control over the behavior of online customers. Txtar is not responsible for the continuity or operation of any online review platforms such as Google, Facebook, Yelp, and TripAdvisor, among others.

About Text Chat

Live communication software via SMS.

With our Text Chat, you will be able to insert a button on your site so that your customers can easily get in contact, and also use an avatar in a welcome message. Your internal agents can participate in all conversations with clients in one dashboard, based on the store they work in. We provide software that enables you to speak to your customers and maintain a good relationship with them, but we do not offer any kind of service regarding the management of conversations with your clients.

Txtar Subscription

When submitting your email address, you agree to receive our email content, whether monthly or otherwise. You also agree to receive promotional information about our products and partner companies. We are responsible for generating content and do not guarantee that they are 100% updated all the time, since the market is constantly changing. We also do not guarantee any success formula that is effective for all markets. Furthermore, we only indicate trends, studies, indications of consumer behavior and new technologies. In several moments we will mention sources and relevant market information in order to add value to the use of technologies and behaviors related to our products, digital marketing, e-commerce trends, reputation management and other content we decide to write about.

Pricing information – We reserve the right to pass the information on price through email only. Being made individual prices or the combined products. Depending on our commercial strategy of the moment.

Liability Waiver

Establishing a social presence and initiating a two-way flow of communication between the client and the public can have unintended consequences on the client’s reputation. Should this occur, the client waives its right to hold Txtar responsible for any damage and/or liability that may arise from Txtar.

Our product aims to positively influence customers when they visit the site. The brand that uses the Beacon should look after its reputation and offer good products and good service to increase your positive reviews and, thus, positively influence your customers.

We provide a step-by-step installation of Review Beacon on your site and it is necessary that someone from your technical team make the installation. Furthermore, we guarantee adequate operation on Magento and Shopify platforms as long as the instructions that we leave on our site and we send by email are followed. Your reviews will only be shown after integrating with your review platforms, which we recommend you do at the time of purchase. This will always be the responsibility of our customers.

Confidentiality

Confidential information defined: Each Party acknowledges that they will have access to certain confidential information of the other Party concerning the other Party’s business, proprietary reporting formats, sales, material (including proposals), plans, customers, technology and products, including the terms and conditions of this agreement. (“Confidential Information.”) Confidential Information includes, but is not limited to: descriptions, business plans, software, Internet, designs, test data, other data, social media passwords, reports, recommendations, marketing plans, advertising and sales material, customers list, business records, projections, products, product information, financial information, other plans or proposals, proprietary information and any other information disseminated by one Party to the other to further the purpose of this Agreement and the performance thereof.

Non-confidential information. It is not confidential if it is: (1) available to the public; (2) it is known to one party before the other party disclosures; (3) it was independently received by a Party from a third party; (4) it was developed independently of the other party.

Obligation of Nondisclosure. The Party’s promise and hereby agree: (1) To hold the confidential information in strict confidence; (2) To use confidential information only for purposes of carrying out this Agreement; (3) To only disclose the confidential information to those party’s officers, employees and agents as are necessary to carry out-of the purpose of this Agreement.; And the parties hereby agree that these obligations shall remain in full force and effect during the term of the Agreement and for 3 years following termination of this Agreement.

Warranties

Txtar represents and warrants that it has the full power and authority to enter into this agreement. The goods and services furnished under this agreement are provided “as is” without any express or implied warranties including, without limitation, any implied warranties of merchantability or fitness for a particular purpose. Txtar DOES NOT PREDICT NOR GUARANTEE ANY PARTICULAR GROWTH IN FOLLOWING WITHIN THE SALES OR REVIEWS REALM.

Client represents and warrants that it has the full power and authority to enter into this agreement. Clients further represent and warrants that it will only provide to Txtar Copyrighted and trademarked material including trademarked brand names, trademarked logos and / or copyrighted phases it has the legal authority to use. Client further represents and warrants the client’s services, products, material, data, and information used by clients in connection with these agreement do not, as of the date of this agreement, and will not do the term of this agreement operate in any manner that would violate any applicable law or regulation.

This contract is to be considered complete and final. However, the field of social media is rapidly changing and said changes may necessitate amendment or addition to this contract. Should such a need arise, the amendment or addendum will be done by email with the lack of response from clients will indicating their agreement.

Limitation of Liability

IN NO EVENT SHALL BE LIABLE FOR ANY LOST REVENUE, LOST PROFITS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, LOSS OF DATA, OR INTERRUPTION OF CLIENT’S BUSINESS, SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES, SUFFERED BY THE CLIENTS, WHETHER OR NOT CLIENTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, INJURY AND / OR DAMAGES. Txtar MAXIMUM AGGREGATE LIABILITY TO CLIENTS RELATED TO OR IN CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE TOTAL AMOUNT PAID BY CLIENTS TO Txtar HEREUNDER.

Txtar SMS Policy

When you opt in to the service, we will send you an SMS message to confirm your signup.

You can expect to receive SMS messages to leave a review regarding your experience buying or interacting with a particular store or E-commerce.

You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

If at any time you forget what keywords are supported, just text “HELP” to the short code. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). Carriers are not liable for delayed or undelivered messages

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can email support@txtar.io

If you have any questions regarding privacy, please read our privacy policy: https://txtar.io/privacy.html

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